Agency Account Manager – on client site

PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES

Brella Productions ( [please apply online] a strategic digital production company is seeking an Agency Account Manager to work in our client’s internal advertising agency in Lake County, IL. The Account Manager is a full-time contract position, serves as the primary liaison between the client’s Ad Agency and their assigned accounts and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides counsel to help the account meet their business objectives.

KNOWLEDGE / SKILLS

• Maintain knowledge of the client’s guidelines including, but not limited to, corporate branding, promotional material development, Veeva PromoMats review and corporate compliance
• Possess a thorough understanding of their accounts’ role and function within the Agency.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
• Demonstrate critical creative thinking and problem solving skills
• Demonstrate clear and concise written and verbal communication skills
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
• Possess ability to work in a high-volume, rapidly paced environment

PROJECT/PROCESS MANAGEMENT

• Facilitate the development of creative briefs
• Recommend key tactics that align with the goals of the account
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
• Develop annual forecasts
• Conduct financial reconciliations on a monthly basis
• Track time on a daily basis

ACCOUNTABILITY / SCOPE

• Reports onsite to the Ad Agency Group Account Director
• Partners with creative team on project initiatives
• Accountable for creative/tactical execution, compliance to all related guidelines and budget
• Adherence to all company-wide financial policies

QUALIFICATIONS

• Bachelor degree required
• 10-15 years of ad agency account management experience required
• Pharmaceutical industry experience a plus
• Strong digital background
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on the small details